1. Introduction
This Privacy Statement explains how Fruiti collects, uses, stores, shares, protects, and manages personal information.
Fruiti is a social, dating, connection, messaging, discovery, verification and safety platform. Because of the nature of the service, some information you choose to provide may be sensitive.
We take privacy seriously because Fruiti users may share information about identity, location, relationships, preferences, sexuality, photos, communications, safety issues, and personal boundaries.
2. Information We Collect
We may collect the following categories of information.
Account Information
This may include:
- name
- display name
- username
- email address
- phone number, if used
- date of birth or age information
- password or authentication data
- account status
- registration date
- login history
- account settings
- subscription status
- support history
Profile Information
This may include:
- photos
- bio
- interests
- preferences
- gender-related fields, if provided
- sexuality-related fields, if provided
- pronouns, if provided
- relationship or dating preferences, if provided
- location or distance settings
- visibility settings
- verification status
- profile edits and history
Sensitive Information
Depending on your location and what you choose to provide, some information may be considered sensitive, special-category, or highly private.
This may include information that could reveal or relate to:
- sexual orientation
- sex life
- gender identity
- health information
- ethnicity or cultural background
- precise location
- biometric-related verification information
- intimate photos or media
- safety reports
- blocked users
- relationship preferences
You choose whether to provide many of these details. Some features may not work, or may be limited, if you choose not to provide certain information.
3. Location Information
Fruiti may use location information to provide location-based discovery, distance, safety, regional availability, fraud prevention, account protection, and app functionality.
Location information may include:
- precise location, if you grant permission
- approximate location
- IP-based location
- region or country signals
- manually selected location
- location settings
- distance preferences
- discovery anchor information
You can control device location permissions through your device settings. If you disable location access, some Fruiti features may not work properly.
4. Content and Communications
We may collect and process content you create, upload, send, receive, or interact with, including:
- profile photos
- public photos
- private photos
- stories
- messages
- group conversations
- comments
- voice or video call metadata
- expiring media
- reports
- feedback
- support messages
- moderation appeals
- safety notes
We may process communications and content for delivery, storage, safety, moderation, reporting, abuse prevention, technical reliability, legal compliance, and feature operation.
5. Verification Information
If you use verification features, Fruiti may collect and process verification-related information, including:
- selfie images
- reference images
- face quality signals
- liveness signals
- verification decision data
- verification attempts
- fraud signals
- device and session data
- audit logs
- review outcomes
Fruiti may use automated and human-assisted systems to assess verification.
Verification information is used for safety, trust, fraud prevention, account integrity, abuse prevention, and enforcement.
6. Device, Technical and Usage Information
We may collect:
- device type
- operating system
- app version
- browser type
- IP address
- device identifiers
- push notification tokens
- crash logs
- diagnostics
- performance data
- login events
- security events
- feature usage
- button taps
- app navigation
- ad interactions
- subscription entitlement checks
- moderation and safety signals
7. Payment and Subscription Information
If you purchase Fruiti+ or another paid feature, payment information may be processed by Apple, Google, Stripe, or another payment provider.
Fruiti may receive and store limited payment-related information, such as:
- subscription status
- product purchased
- billing period
- renewal status
- cancellation status
- payment provider customer ID
- transaction reference
- entitlement status
- refund or dispute status
- tax or region information where required
We generally do not store full card numbers.
8. How We Use Information
We use personal information to:
- create and manage accounts
- provide Fruiti features
- display profiles
- enable discovery and matching
- send and receive messages
- provide stories, comments and media features
- process subscriptions
- provide customer support
- verify accounts
- detect scams, bots, abuse and unsafe behaviour
- moderate content
- investigate reports
- enforce terms and community rules
- personalise the user experience
- improve Fruiti
- test and debug systems
- send service messages
- send marketing where permitted
- show advertising where applicable
- comply with law
- protect Fruiti, users, and the public
9. Artificial Intelligence and Automated Systems
Fruiti may use automated systems, AI-assisted systems, machine learning, rules engines, scoring tools, and human review to support:
- safety
- moderation
- scam detection
- bot detection
- verification
- discovery quality
- abuse prevention
- support triage
- platform reliability
- product improvement
Automated and AI-assisted tools are not perfect and should not be relied on as the sole basis for important decisions about you or other users.
Fruiti does not sell your personal information to advertisers.
Fruiti does not use private messages for third-party advertising profiles.
Fruiti does not use sensitive verification data to target advertising.
Fruiti may use limited data to operate, secure, moderate, improve, and personalise Fruiti, subject to user controls and applicable law.
10. Advertising
Fruiti may display ads or sponsored content to free users.
We may use information such as account status, general app activity, device information, approximate location, subscription status, and ad interaction information to provide or measure ads.
Where targeted advertising is used, we limit reliance on sensitive categories of information unless there is clear consent and a strong legal basis.
Fruiti does not use sensitive profile fields, private messages, verification selfies, reports, or intimate media for third-party targeted advertising.
11. When We Share Information
We may share information with:
- cloud hosting providers
- payment processors
- app stores
- analytics providers
- crash reporting providers
- notification providers
- email providers
- customer support tools
- moderation and safety service providers
- verification providers
- fraud prevention providers
- legal, regulatory, law enforcement, or court authorities where required or permitted
- professional advisers
- business transfer parties if Fruiti is involved in a merger, acquisition, restructure, investment, financing, sale, or transfer
We only share information as reasonably necessary for the purposes described in this Privacy Statement or as otherwise permitted by law.
12. Safety and Legal Disclosures
We may preserve, use, or disclose information where reasonably necessary to:
- comply with law
- respond to legal process
- protect user safety
- investigate illegal activity
- prevent abuse, fraud, scams, threats, self-harm risk, or exploitation
- enforce Terms
- protect Fruiti’s rights, users, systems, property, and community
- cooperate with regulators, courts, law enforcement, or safety authorities
13. Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Statement.
Retention periods may vary depending on:
- account status
- active use
- subscription obligations
- legal requirements
- safety needs
- moderation history
- fraud prevention
- dispute resolution
- backup cycles
- technical logs
- enforcement history
When information is no longer reasonably needed, we will delete, de-identify, aggregate, or securely archive it where appropriate.
Some information may remain in backups for a limited period before deletion.
14. Account Deletion
You may request deletion of your account through Fruiti’s available account tools or support channels.
After deletion, Fruiti may delete or de-identify information unless we need to retain it for legitimate reasons, including:
- legal compliance
- fraud prevention
- safety investigations
- unresolved disputes
- chargebacks
- banned account enforcement
- abuse prevention
- audit logs
- platform integrity
Some content may remain visible if it has already been shared with other users, is part of another user’s account, appears in reports, or must be retained for safety or legal reasons.
15. Security
We use technical, organisational, and administrative safeguards designed to protect personal information.
No system is perfectly secure. You are responsible for protecting your account, device, password, email access, trusted-device access, and any authentication methods.
You should report suspected account compromise immediately.
16. Your Choices and Rights
Depending on your location, you may have rights to:
- access personal information
- correct personal information
- delete personal information
- restrict processing
- object to processing
- withdraw consent
- request data portability
- complain to a privacy regulator
- opt out of certain marketing
- control location permissions
- control notification permissions
- manage subscription status
- manage visibility settings
Some requests may be limited by law, safety, fraud prevention, technical limits, or legitimate platform needs.
17. Children and Minimum Age
Fruiti is not intended for children.
Users must meet the minimum age required by Fruiti and applicable law.
We may suspend or delete accounts where we reasonably believe a user is underage.
18. International Transfers
Fruiti may process, store, or transfer information in Australia and other countries where our service providers operate.
Where required, we use appropriate safeguards for international transfers.
19. Changes to This Privacy Statement
We may update this Privacy Statement from time to time.
If changes are material, we may notify you through the app, website, email, or another reasonable method.
Your continued use of Fruiti after the updated Privacy Statement becomes effective means you acknowledge the updated statement.